Name, title & company name
Manu Sareen, CEO, Green Facilities Management Ltd.
In five words, tell us what your business does?
Eco-friendly commercial cleaning and recycling services.
When did you know that you wanted to set up your own business and what made you finally take the plunge?
I was working in the travel industry, doing a 9 to 5 like most. When I started a family however, it dawned on me that I just wasn’t spending as much time as I wanted to with them. So I made the move from the travel sector into the cleaning industry, as a franchisee. I did that for a few years and then decided that I wanted to establish my own commercial cleaning company, with a real focus on my staff and clients.
What’s the best thing about your job?
It’s very stimulating and no day is the same, which I enjoy. Meeting new people and new challenges definitely keeps me on my toes too.
And the worst?
As a business owner, sometimes you have to do everything. I’ve learnt that you can’t always rely on someone else to do things to your standard which means you can end up working very long hours.
Why did you choose KPMG Small Business Accounting?
I was restructuring the company and one of the key things I was looking for, was a system that could help me make my office paperless. KPMG Small Business Accounting offered Receipt Bank as part of the service which was a great way of electronically processing bills. My operatives used to spend a lot of time coming into the office to hand deliver bills so the KPMG service offered a great way to cut back on that and focus them on providing a great service.
How have KPMG Small Business Accounting and your dedicated KPMG accountant helped you?
I’ve found the payroll service to be a great help. The team have been prompt and process payments efficiently. My accountant has also helped me to record and access up to date financial transaction information in the client dashboard, so I can track the performance of my business accurately.
What one thing do you think the Government could do to help small businesses?
I think the government could provide more help for small businesses when it comes to securing stable and local contracts, which often go to larger companies.
Who do you most admire in business?
I quite admire the way Jack Welch the former CEO of General Electric, really transformed the business. I think it’s every business owner’s dream to be able to transition a company to real success like that.
If you could give one piece of advice to small business owners, what would it be?
It’s important to understand that running a business is a long journey that requires persistence and holding true to your word where your customers are concerned.
What’s next for your business?
My goal for the business is to reach £1 million turnover and build a team to deliver against that. I would also want all my employees to be earning the London Living Wage.
If you hadn’t set up your company, what do you think you’d be doing instead?
If I didn’t start my business I’d likely still be working in the travel industry.
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